Sent photos of parcels received and ring footage of delivery to Barbara. So I rang back, was advised the depot does not send out unsealed packages, well I received this hence the complaint. Security measures have been employed to ensure security and confidentiality of visitors’ data. Rencontrez les équipes Louis Vuitton. I complained to LV, they referred me to the manager at Sloan street, who was rude, unprofessional, abrupt, did not understand the situation as it was Gift, and advised he would need to investigate with his warehouse team in Paris. Ship to : United Kingdom . This is my first review, and my first time to buy on Louisvuitton.comI wanted to buy the MM monogram my world tour personalized.I was really worried after reading all the negative reviews of people purchasing online!!! Worst customer service ever. You can find contact details for Louis Vuitton above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … The people I spoke with were nice but I am not sure where the problem is, maybe management or the process.Ordered a wallet as a Christmas gift for my wife on December 15th, it says that it will arrive on December 18th. Had no correspondence in 2 weeks from her. Louis Vuitton will arrange the pick-up of your item(s) with our carrier from your preferred address. Totally dissopointed....received a scarf for Christmas that had a snag in it, the gift card my husband requested with a special message on not carried out, the card was blank. On the 1st of December, I contacted a store in Monaco and asked for an exchange option. Avoid! Idk if it’s the Virgil deal but it’s annoying . Marketing Strategy of Louis Vuitton has always positioned its products as a symbol of superiority and had build reputation over a period of time. I would not shop at LV again and would not recommend to anyone. This was something I had wanted for such a long time and my partner had ordered it as a surprise for Christmas..the whole experience has been ruined. Great service despite Christmas and border closures. LOUIS VUITTON Official Website: Choose your country or region, pick-up your language and find the right version for you I could understand if they weren’t selling. I was told I'd be put on a waiting list. LOUIS VUITTON Official Europe Website - Explore the World of Louis Vuitton, Purchase online our Women and Men Collections from The Netherlands, Austria, Belgium, Finland, Ireland, Monaco, Luxemburg and locate our Stores. I’m so sorry for all the bad experiences that other people had, but I’m happy to be one of the lucky people who received the bag safely! Press down arrow to move through the drop down and press the tab key inside the drop down to go to the sub menus. All three orders were packaged beautifully and came with gift cards/full receipt and returns label/instructions. Site Carrières Officiel Louis Vuitton - Explorez les offres d'emploi chez Louis Vuitton. Can we help you? Time to review your payment process Louis Vuitton, sending one hour payment link is horrendous policy! I purchased a small make up pouch to add to my collection and after about 6 months the pocket and all the inside started splitting, from previous customer service at the Louis Vuitton concession in Harris’s I did not return as you do not get any help at … Had no correspondence in 2 weeks from her. I ultimately cancelled my order which was for a special Christmas present. Meet Louis Vuitton teams. How to contact Louis Vuitton Should you require information or help, please do not hesitate to contact our Client Services at : Austria : +43 7 203 800 86 / Belgium (FR language): +32 2 626 46 02 / Belgium (NL language): +32 2 626 46 03 / Finland : +358 981 710 681 / Ireland : +353 1 533 99 48 / Luxembourg : +35 22 73 00 025 / Monaco : +377 93 25 13 44 / the Netherlands : +31 20 721 94 41 . Ordered 4 bottles of perfume 1 did not arrive. Disappointed as LV could have mentioned this prior and I could have avoided traveling the distance. Please contact our Personalized Concierge Service at concierge_service_uec@louisvuitton.com for assistance. VVIP Customer Louis Vuitton Order လေး 朗 မမလှလှက Louis Vuitton ရဲ့ Time Out Trainers ကို WL ကနေထွက်သမျှ collection အလိုက်စုတာနော် အရမ်းတွေအားကျ 朗朗 Western Lounge “One Stop Shopping Gateway” You can find contact details for Louis Vuitton above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … Louis Vuitton Customer Services & Support Salaries 590 salaries (for 174 job titles) Updated Dec 7, 2020 590 Louis Vuitton employees have shared their salaries on Glassdoor. Few days I had to call again to get an update as I hadn’t heard anything. Monday-Friday: 9:30am - 7pm 2. I’m obsessed! Schedule a private appointment in stores. If we are offline, please leave a message and we will respond as quickly as we can. All rights reserved. There are 3 ways to reach Louis Vuitton across 3 communication modes: phone, twitter, web. As I wanted it personalized with initials engraved. LOUIS VUITTON UK LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity Before I travelled I rang and was advised they have the scent in stock. Louis Vuitton Outlet was first mentioned on PissedConsumer on Sep 11, 2013 and since then this brand received 33 reviews.. Louis Vuitton Outlet ranks 856 of 3108 in E-commerce category. Contact Louis Vuitton customer service. Meet Louis Vuitton teams. So here we go.I placed an order on Nov .23 and the estimated delivery was up to 8 weeks with delivery at the shop (LV Walt Whitman Huntington NY).Today Dec.31 I received a message that my order was ready for pick up!! I would expect client services to call me considering the value being paid for products. No one was responsable for the poor quality. In case you didn't realize there was an alternative, the best phone number for Louis Vuitton customer support is +1 866-884-8866. Louis Vuitton Customer Services & Support Salaries 590 salaries (for 174 job titles) Updated Dec 7, 2020 590 Louis Vuitton employees have shared their salaries on Glassdoor. They need a lesson from Gucci... no comparison to Gucci for luxury items. Find your next job in the luxury and fashion industry. Not the people but their process if they have any. Contact our Personalized Concierge Service. LOUIS VUITTON Site Officiel France - Contactez un conseiller du Service Client Louis Vuitton pour vous aider Sunday: 10am - 5pm (Vienna Time) I returned an item and got the receipt for the refund confirmation, 3months passed and no refund is received. WAITED FOR 5 HOURS FOR AN APPOINTMENT IN MANCHESTER ABSOLUTLY REDICULOUS WONT SHOP THERE AGAIN. LOUIS VUITTON Official USA Website - Louis Vuitton answer all your questions about our Products, your MyLV Account, How to Contact us and more in our Product Care section. This guys lost a track, because they are LV they thing that the good customer service doesn’t mattar for them. Next day, I got phonecall to say payment did not go through and they would have to send link again. 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