Had I known this ahead of time, I could’ve saved about $100 per person on my award tickets, but c’est la vie …. It’s impressive that Virgin Atlantic distributes sleeper suits on such a short flight in business class, though for what it’s worth they’re not very high quality, so I ended up wearing the ones I had brought with me. However, I’d probably aim to snag a departure from New York-JFK or Newark (EWR) to hopefully enjoy a better inflight product — and hope for the same friendly service and great food. London Heathrow LHR Terminal 3 to Boston BOS with Virgin Atlantic Upper Class on the Boeing 787 Dreamliner. We were told the flight was full, but he was happy to check with his supervisor, though she was busy with an unaccompanied minor checking in next to us. This is a fantastic airline lounge and more. Editorial Note: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. 67 reviews of Virgin Atlantic "Virign is my preferred transatlantic airline though my relationship with them has gone up and down over the years. As we were booked in economy with no status, we headed to the economy lane, and we were helped by an agent after just a few minutes. The young upstart didnt now how to evolve and so it lost its mojo. Note that Virgin Atlantic also partners with Chase Ultimate Rewards and Citi ThankYou Rewards, giving you a multitude of options to quickly boost your Flying Club account balance. Absolutely. Get 25% more value when you redeem for travel through Chase Ultimate Rewards®. CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners. The crew was amazing, the seats were wonderfully comfortable and even laid down entirely to make a comfortable bed, and the food was beyond tasty! All told, we were through and on our way within 10 minutes. Second time to fly Virgin Upper Class to USA. Finally, at 10:50am Eastern Time — roughly two hours and 15 minutes after takeoff — the cabin supervisor was excited to announce that service had been restored. There were no announcements made in the lounge, and the departures board was never updated to indicate whether a flight was boarding. The touchscreen itself wasn’t very responsive, and it had a strange, Rubik’s Cube-like arm to choose the optimal position for viewing. Flight Review: Virgin Atlantic B787-9 Dreamliner Upper Class, New Delhi to London Heathrow 1 Nov 2018 by Nisha Shroff BACKGROUND: Virgin Atlantic operates its … On this Virgin Atlantic Flight 12 from Boston to London, we were on the Airbus A330-300, which has 33 seats in Upper Class. I wonder why Virgin seem to be the only airline to announce the number of passengers on board. We'd… This flight was booked as the outbound portion of a larger trip, with a return from Manchester (MAN) back to Orlando (MCO), where our trip to my sister’s wedding had begun. I have no problem at all with paying the additional cost of the flights themselves on a different day, but seriously £600 for administration seems rather excessive! The immovable armrests also housed the call button, the switch for the seat’s reading light (which could also be turned on and off from above), and power outlets, which was limited to USB and AV jacks. No touch screen, no proper airline avionics, and worst of all a really poor selection of content. One-way Upper Class tickets cost 47,500 miles plus about £445 tax. One final note: After returning from the trip and researching flight options, I stumbled across the nuance that booking two one-way award tickets through Virgin Atlantic Flying Club results in lower fuel surcharges than booking a single round-trip or multicity itinerary. It was in the days of Oasis and Patsy Kensit and BritPop and Noel and Liam and Kate Moss and Britain was taking on the world and Tony Blair was an icon of hope not a war mongerer. A few minutes later and I was in the Virgin Clubhouse ar LHR. I flew Upper Class on my outbound trip to New York, and economy on the return. Virgin Atlantic has three operating bases: London Gatwick Airport (LGW), London Heathrow Airport (LHR) and Manchester Airport (MAN). Besides offering generally solid award availability, it’s easy to accrue Virgin Miles in Flyi… The flight was operated by a brand new Airbus A350, nicknamed Red Valvet. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Today I will look at the flight itself. Hot towels and Love Heart sweets were given out just before landing.Crew service was pretty good throughout. Virgin Atlantic’s economy class on daytime flights to London may now be one of my favorite ways to get to Europe. It was easy to drown out with a movie or noise-canceling headphones, but for anyone hoping to focus on work, be aware that you’ll definitely want to have a remedy if you find yourself on the same plane (and note that the two bulkheads on either side in Row 40 didn’t have the same issue; it was limited to the middle section). Virgin Atlantic departure gate Boston. The amenities at our seats were limited, consisting solely of a small pillow, blanket and a cheap pair of headphones wrapped with an envelope to donate leftover currency to Change for Children. A quick call to Chase upon my return to the US was able to get both of these credited back to my account. Today (December 30, 2020): Review of Virgin Atlantic A350’s (new) Upper Class from London to New York. It’s possible that we’re simply spoiled with the updated inflight-entertainment systems found on new and retrofitted aircraft these days, but the entire screen apparatus wasn’t fully functional. That's $750 toward travel when you redeem through Chase Ultimate Rewards®. This was my first Virgin Atlantic flight, but I promise you that it won't be my last. DO yuo remember when Virgin was the sizzle? We booked my trip between London and New York as a round-trip award, so we paid a total of 95,000 Virgin Atlantic Flying Club miles and about $845 in taxes and fees. Our seats had been set with a small pillow and thin cover over the headrest. Early 2020, I flew with Virgin Atlantic in Business Class (or Upper Class, as it’s called by the airline) from London to New York. It did jar at one point when I bought a duty free gift and the steward made a point of saying to his colleague who had been looking after me most of my flight that I must have preferred his service to hers. Once in a while, you may feel like treating yourself, or perhaps have worked hard saving up your air miles, or like my husband, you have to fly a lot for work and one of the perks is having your company stump up the bill for a business class flight. The crew on this flight provided the exact opposite. Give it a try and prepare to be amazed! This would also give us a chance to test a daytime flight to London to see if it were really better for avoiding jet lag. The crew was apologetic as we went through three stages that ultimately ended in full functionality. As the flight was blocked at less than seven hours and given the fact that we were flying in economy, I wasn’t expecting much from the food-and-drink service. Imagine my surprise when, shortly after takeoff, we were given menus for the flight. It’s a staggering amount to pay on top of a mileage redemption, but when you consider that round-trip business-class tickets between the two cities regularly sell for anywhere from $2,700 to over $8,000, it doesn’t seem so bad. It was a bit high camp but it just felt awkward.Immigration was busy but moved quickly in Boston. Virgin Atlantic A330 Upper Class. The Clubhouse and Revivals Lounge When you fly Upper Class, make sure you leave time to visit one of their Clubhouse lounges, especially if you are departing or connecting at London Heathrow or New York City (JFK). The two middle seats, on the other hand, only had the one fixed armrest, while the other two were adjustable. The one-way flight from Boston to Heathrow only required 20,000 miles through Virgin Atlantic’s Flying Club program — though had we be traveling on standard (nonpeak) dates, that would’ve dropped to 10,000 miles each way. We've considered every detail, starting with our chauffeur driven car service, which will take you to and from the airport in style. THe controller is an old PS2 type wired affair, youre not going to find one of those on Singapore these days.The staff are friendly, but the women, crammed into their once cool iconic red pencil dresses and slightly see through white blouses are a symbol of sexiness as it was defined by Victoria Secrets, objectified, predictable and somehow out of place, no, not out of place out of touch. When it was the definition of cool? And the squeaking bulkhead added a tangible annoyance that persisted for a large portion of the flight. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). It is nice being able to stretch out even on take off but on a shortish daytime flight like this there is only minimal recline without converting the bed to lie flat mode. While I included details on timing above, here’s a rundown of how the flight went (all times Eastern Time): The economy-cabin flight attendants rotated as they served passengers, as we never seemed to have the same one twice. The Upper Class cabin on Virgin Atlantic’s A340. There were three passes available. Unfortunately, that was the end of the formal food-and-beverage service during the flight, though additional drinks were always available using our flight-attendant call button. Nevertheless, it was nice being able to stay connected while traveling across the Atlantic, and had I been able to utilize the coverage for the entire time we were above 10,000 feet (about five hours), I would’ve characterized it as decent value. Just before landing I was served a very nice afternoon tea with different and tasty sandwiches. On the A330 the area wasn't really set up for this but passengers could help themselves to snacks and drinks from here. Needless to say we won’t be using them again! The first time I took my 4-year-old daughter to the bathroom, I made the mistake of going to the midcabin lavatory on the starboard side of the plane, which was your typical, run-of-the-mill format you’d typically find on any domestic flight in the US — albeit with Virgin’s signature purple mood lighting. Yesterday I reviewed the start of my Virgin B787 trip with my Virgin Atlantic Clubhouse experience at Heathrow Terminal 3. Excessive costs to change outward journey for flight for four. Around 10:20am, roughly an hour and 45 minutes after takeoff, the flight attendants came by with a full beverage service and then offered another at 11:45am. Drinks were flowing and you know that a lounge is good when you start hoping that your flight might be delayed so you can stay longer but that wasn't to be!Bparding was completed about 15 minutes early. The tray table itself was rather small but functional. When we go abroad, we usually bump up to business class using our points, but I wasn't expecting this! Virgin Atlantic selected a unique layout. Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. The temperature on this flight was comfortable throughout, but each seat also had its own air button. This started with a hot towel, which happened to be the same as the ones in the premium economy cabin (I saw the flight attendant simply continue onto us from the premium economy row directly in front of us). The old tapas menu had changed to a bar bites menu. There were four separate lines: one for Upper Class and priority passengers — including Flying Club Gold members along with Delta Diamond and Platinum Medallions — one for premium economy, one for economy and one for those already checked in who simply needed to drop their bags. Virgin Atlantic Upper Class amenity kit contents. Maybe it was because I was ravenous by this point, but my main dish was outstanding. As a result, you’re generally much better off transferring points from one of the three major transferable point currencies to Flying Club. Please view our advertising policy page for more information. I transferred points from American Express Membership Rewards directly to Flying Club (there was no transfer bonus at the time of booking, though it did process instantly) for the ticket and booked directly online using the carrier’s multicity search function. WoW!!! The fact that it shared the armrest with the tray table significantly reduced the width of the bulkhead seats, too. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Does anyone have a preference on airlines - Virgin Atlantic or British Airways? 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